Policy
Fair Usage Policy
This Fair Usage Policy explains important limitations for prepaid phone plans, unlimited plans, hotspot data, tablet data, smartwatch plans, roaming, international features, and activation services referenced or sold through this website.
Carrier network management
Wireless carriers may manage network performance during congestion, heavy usage, roaming, hotspot use, or after a plan-specific high-speed data threshold is reached. Speeds, priority, coverage, and availability may vary by location, device, plan, and network conditions.
Unlimited does not always mean unrestricted
Plans described as unlimited may still include high-speed data thresholds, hotspot limits, video-streaming quality limits, deprioritization, throttling, fair-use restrictions, or other carrier-imposed limitations. Review the plan details before purchase.
Hotspot and tethering
Hotspot features apply only when available on the selected plan, device, SIM/eSIM profile, and carrier rules. Hotspot allowances may be limited, may operate at different speeds, and may not be available on all devices or plans.
International calling, texting, and roaming
International calling, international texting, Mexico/Canada features, and roaming availability depend on the specific plan and carrier terms. Countries, numbers, destinations, speeds, and usage amounts may be restricted or changed by the carrier.
Entertainment and streaming use
Plans may be promoted for everyday entertainment use such as streaming, music, gaming, messaging, and social media, but performance is not guaranteed. Streaming quality, latency, hotspot performance, downloads, and gaming performance depend on network conditions, device capability, location, plan limits, and carrier policies.
Prohibited or abusive use
Service may not be used for fraud, spam, harassment, unlawful activity, unauthorized account access, resale without permission, network abuse, automated calling, SIM-box operations, or activities that violate carrier terms or applicable law.
Customer responsibility
Customers are responsible for confirming device compatibility, plan suitability, coverage expectations, and feature requirements before purchase. Contact us before ordering if you are unsure whether a plan fits your device or usage needs.
Internet Phone Refills is operated by Roshan Enterprises INC at 6309 Barker Cypress Rd # B, Houston, TX 77084, United States. We are independently operated. Eligible Verizon Prepaid, Verizon Postpaid Bill Payment, and Verizon FiOS bill payment may be handled through authorized billing/payment channels available through the VidaPay portal where available. Verizon and Fios are trademarks of Verizon Trademark Services LLC; carrier names and trademarks are used only to identify eligible services. We are not Verizon, not Verizon-owned, and not a carrier-owned website. A processing or service fee may apply and fees, charges, total due, timing, and policies are shown before payment.