Fair Usage Policy

Fair Usage Policy

This Fair Usage Policy explains important limitations for prepaid phone plans, unlimited plans, hotspot data, tablet data, smartwatch plans, roaming, international features, and activation services referenced or sold through this website.

Carrier network management

Wireless carriers may manage network performance during congestion, heavy usage, roaming, hotspot use, or after a plan-specific high-speed data threshold is reached. Speeds, priority, coverage, and availability may vary by location, device, plan, and network conditions.

Unlimited does not always mean unrestricted

Plans described as unlimited may still include high-speed data thresholds, hotspot limits, video-streaming quality limits, deprioritization, throttling, fair-use restrictions, or other carrier-imposed limitations. Review the plan details before purchase.

Hotspot and tethering

Hotspot features apply only when supported by the selected plan, device, SIM/eSIM profile, and carrier rules. Hotspot allowances may be limited, may operate at different speeds, and may not be available on all devices or plans.

International calling, texting, and roaming

International calling, international texting, Mexico/Canada features, and roaming availability depend on the specific plan and carrier terms. Countries, numbers, destinations, speeds, and usage amounts may be restricted or changed by the carrier.

Entertainment and streaming use

Plans may be promoted for everyday entertainment use such as streaming, music, gaming, messaging, and social media, but performance is not guaranteed. Streaming quality, latency, hotspot performance, downloads, and gaming performance depend on network conditions, device capability, location, plan limits, and carrier policies.

Prohibited or abusive use

Service may not be used for fraud, spam, harassment, unlawful activity, unauthorized account access, resale without permission, network abuse, automated calling, SIM-box operations, or activities that violate carrier terms or applicable law.

Customer responsibility

Customers are responsible for confirming device compatibility, plan suitability, coverage expectations, and feature requirements before purchase. Contact support before ordering if you are unsure whether a plan fits your device or usage needs.